1. Interpretation

– “Goods” – Items you order from our website.

– “Order” – A purchase request made through our website.

– “Payment Method” – Your chosen payment option (e.g. debit/credit card).

– “Working Days” – Monday to Friday, excluding public holidays.

2. Basis of Sale

– Orders are only valid when accepted by us.

– We may refuse any Order at our discretion.

– Advice provided by us is followed at your own risk.

3. Orders

– Orders are subject to availability and correct pricing.

– You are responsible for accurate Order details.

4. Price and Payment

– Prices are shown on the website at the time of ordering.

– All prices include VAT (where applicable).

– Delivery charges are shown during checkout.

– Payment is taken when the Order is placed. It does not confirm acceptance.

5. Delivery

– Goods are delivered to the address you provide.

– We aim to deliver within estimated times but delays can occur.

– Risk transfers to you upon delivery.

6. Ownership

– Ownership passes once full payment is received.

– Goods are for personal use only, not for resale.

7. Your Right to Cancel

– You have 14 days to cancel from the day you receive your Goods.

– You must notify us by email or post of your intention to cancel.

– You must return Goods within 14 days of notice. Return costs are your responsibility.

– Refunds will be made within 14 days of receiving the returned Goods or proof of return.

8. Faulty or Damaged Goods

– If your Goods are faulty or incorrect, please notify us within 7 days.

– We will offer a repair, replacement, or refund as appropriate.

9. Liability

– We are not responsible for indirect losses or loss of business/profit.

– Our total liability is limited to the value of the Goods supplied.

– This does not affect liability for death or injury caused by our negligence.

10. Privacy and Cookies TM Tarpaulins

– Terms and Conditions Please refer to our Privacy Policy for details on how we handle your data.

11. Communication

– All communication will be electronic unless otherwise agreed.

– Emails are considered received when they enter your inbox.

12. General

– These Terms are governed by the laws of England and Wales.

– Disputes will be resolved in the English courts.

– If any clause is found invalid, the rest will remain in force.

If you have any questions, please contact us at enquiries@tm-tarpaulins.com or call 01463 220862.